We're here to help at every step

You can reach us via WhatsApp, email or live chat. We'd love to hear from you.
Send us an email
Send us a WhatsApp
Send us an enquiry
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Frequently asked questions

How much does it cost to hire you for a one-time web design project?

We don’t charge anything to set up your online shop, and we give you 14 days free to test the platform to make sure we’re the right fit.

Can I cancel my account at any time?

Of course! You subscribe on a month-to-month basis. No long term contracts are involved.

Can I change to a different billing plan at any time?

Our billing model is really flexible. You have full control over which packages you want to use. Upgrade or downgrade at any time.

What happens after my 14-day free trial ends?

Your store is placed on hold until you choose a package, at which point we reactivate it! And if you’re not sure about which package to choose, we’re always here to help.

What are the promotion Terms & Conditions?

*Your discounted Shopstar subscription commences on the date you sign up for the offer and ends at midnight, three calendar months after your sign up date. You will automatically be billed the full price for your Shopstar subscription after the offer period ends.

Questions about dropshipping?

Create a dropshipping store using our marketplace solution.

Learn more